Working at Gordena Care Home
16 Overnhill Road, Bristol, BS16 5DN
Operated by Ridgeway House (Bristol) Limited
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong hands-on leadership and a warm supportive culture for staff, although the manager covers shifts due to staffing gaps and training is basic."
Safety & Risk
8/10
✓
People's individual risks were assessed, and measures were put in place to reduce and manage the risks. Risk assessments were reviewed and updated at regular intervals. Incidents and accidents were recorded, information within these were reviewed by the registered manager and used to identify any learning. Staff that administered medicines had received medicines training and had their competencies assessed. Audit systems were in place to ensure any medication discrepancies were highlighted and acted upon.
Staff Culture
8/10
✓
Staff told us they felt listened to and valued. The atmosphere at the home was calm and friendly. Staff valued the people they supported and interacted with them in a warm and caring manner.
Staffing Levels
6/10
✓
The home had enough staff to meet the needs of people. People told us they felt staffing levels were safe. The registered manager was hands on and helped to cover the daily duty rota and any annual leave and sickness.
Training & Dev
6/10
✓
Staff had regular supervision sessions where they reflected on their work and their training and development needs. Staff received regular training in relation to safeguarding and protecting people. Staff that administered medicines had received medicines training and had their competencies assessed.
Management
8/10
✓
The registered manager was also the provider. They have a strong visible presence within the home. They were visible in the home and approachable. The registered manager was hands on and helped to cover the daily duty rota.
Programmes
6/10
✓
People could take part in activities and pursue interests that were tailored to them. The home gave people opportunities to try new activities. People were encouraged to have holidays supported by the staff. Some people were supported with volunteer roles within the community.
Points to consider
Staffing levels are enough for safe care, but the manager has to help cover shifts and they are recruiting more staff.
The registered manager was hands on and helped to cover the daily duty rota and any annual leave and sickness. The registered manager was recruiting for further staff to help increase the occupancy of the home.
Only standard trainings like safeguarding and medicines are mentioned, with no specialist courses or funded qualifications.
Staff received regular training in relation to safeguarding and protecting people. Staff that administered medicines had received medicines training and had their competencies assessed.
Activities include holidays, volunteering, and community outings, but there is no dedicated coordinator or specialist programmes.
People were encouraged to have holidays supported by the staff. Some people were supported with volunteer roles within the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews