Working at Goole Hall

Staff were positive regarding support from the management team... A staff member told us, 'Support seems good, it's positive. [Manager's name] and [Senior carer's name] are both approachable.'

Processes were in place to ensure staff had the required skills and knowledge. Staff completed training and received supervision. Some competency checks were in place for staff.

An activities co-ordinator was employed who had time to engage people in meaningful activities such as exercises, quizzes and knitting.