Working at Good Companions EMI Residential Care Home
113 Roe Lane, Southport, PR9 7PG
Operated by Benridge Care Homes Limited
26 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by management with good training and strong safety, but basic activities and staff retention need attention."
Safety & Risk
8/10
✓
Systems were in place to protect people from the risk of abuse. Staff received training and understood the actions they must take if they felt someone was being harmed or abused. There was a system in place to record and monitor accidents and incidents.
Staff Culture
7/10
✓
Staff we spoke with told us the registered manager and the wider management team was very supportive. Comments included, 'I am happy working here. The manager and my colleagues are very helpful to me'
Staffing Levels
6/10
✓
Staffing levels were safe. There were enough staff on duty to attend to people's needs.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff were trained in subjects relevant to the needs of people living at Good Companions. Subjects included adult safeguarding, mental capacity and moving and handling. This basic training was supplemented with additional, specialist training. For example, in dementia and end of life care.
Management
7/10
✓
Staff we spoke with told us the registered manager and the wider management team was very supportive. Comments included, 'I am happy working here. The manager and my colleagues are very helpful to me' and, 'It is nice working here.'
Programmes
6/10
✓
Per 2017 comprehensive inspection: The home deployed three care staff, two managers and an activities coordinator during the day... People had their own activities box which contained items of interest. A copy of the activities programme was clearly displayed
Points to consider
Staffing levels are safe and enough staff on duty, but no details on low staff turnover or no agency workers.
Staffing levels were safe. There were enough staff on duty to attend to people's needs.
There is an activities coordinator and basic programme with personalised boxes, but no specialist or innovative approaches.
Per 2017 comprehensive inspection: The home deployed... an activities coordinator... People had their own activities box... A copy of the activities programme was clearly displayed
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews