Working at Goldthorn Lodge
10 Needwood Close, Wolverhampton, WV2 4PP
Operated by Goldthorn Lodge Limited
12 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Strong safeguarding and a proud, supportive team, but limited activities and regular agency staff are drawbacks."
Safety & Risk
8/10
✓
People were safeguarded from abuse... previous incidents had been investigated and managed appropriately. There was a system in place to learn when things went wrong... incidents of any kind were logged and these were analysed.
Staff Culture
7/10
✓
The registered manager told us they were proud of the staff team for continually looking to improve services and how they all worked as 'cogs in a wheel' to move the service forward.
Staffing Levels
6/10
✓
People were supported by sufficient staff... There was a regular agency in use to cover any absences and checks were carried out to ensure agency staff could meet people's needs.
Training & Dev
6/10
✓
new staff had an induction and the training followed the care certificate and training updates were done on a regular basis. One staff member told us, 'We do lots of training, for example; safeguarding people, manual handling and first aid'.
Management
7/10
✓
People, relatives and staff could engage with the staff and the registered manager to discuss the care and support people received and felt central to the process. There was an open-door policy in place.
Programmes
4/10
!
Staff were aware of people's interest and used this information to plan activities which people enjoyed. One relative told us, '[person's name]... goes out for meals and to the shops often.'
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care with occasional outings and shopping trips.
Staff were aware of people's interest and used this information to plan activities which people enjoyed.
Regular agency staff cover absences, so the team is not fully stable.
There was a regular agency in use to cover any absences
Only standard training like the Care Certificate and basic updates, no specialist courses or funded qualifications.
the training followed the care certificate and training updates were done on a regular basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews