Working at Goldenpark Nursing Home
Greyhound Way, Staffordshire, ST6 3LL
Operated by Primary Medical Solutions Limited
101 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Approachable management and supportive culture where staff feel valued, but medicines management issues like missed doses and poor records need fixing."
Safety & Risk
5/10
!
Medicines were not always managed safely, with missed doses, incorrect administration, recording errors, and stock discrepancies identified.
Staff Culture
7/10
✓
Staff felt well supported and valued, with access to regular supervision. They felt confident to raise concerns, knowing they would be addressed in a timely manner.
Staffing Levels
6/10
✓
The provider ensured staffing levels were sufficient, with a team of qualified, skilled, and experienced staff. Relatives said 'There are always enough staff around.'
Training & Dev
6/10
✓
Staff received a comprehensive induction and regular training. One staff member said 'We have a lot of training, and if we need extra support, it’s always available.'
Management
7/10
✓
The registered manager regularly walked around the home, engaging meaningfully with both residents and staff. Staff described the manager as approachable with an open-door policy.
Programmes
6/10
✓
Regular activities including bingo, karaoke, nail painting, beauty treatments, alpaca visits, church outings, and walks. Dedicated activity coordinators provided individual support.
Points to consider
Medication errors like missed doses and poor records mean safety processes have gaps.
Medicines were not always managed safely. Records and checks required further improvement to reduce risk. Guidance for ‘when required’ medication lacked clarity, leading to missed doses.
Only standard training and induction with no specialist courses or funded qualifications.
Staff received a comprehensive induction and received regular training to ensure they had the skills and knowledge to support individuals effectively and safely.
Staffing is adequate with enough staff most times but occasional delays like at lunch.
During lunchtime, a few people in their rooms experienced delays in receiving assistance with their food.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews