Working at Goldenhill Nursing Home
Heathside Lane, Stoke On Trent, ST6 5QS
Operated by Primary Medical Solutions Limited
46 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by an approachable manager with a caring culture and strong infection control, although staffing relies on agency workers for vacancies."
Safety & Risk
8/10
✓
2022 IPC inspection: Several staff members received intensive infection control training... We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: There was a kind and caring, family atmosphere. Staff felt supported and valued by the registered manager and provider.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were sufficient staff... When vacancies or short-term absences occurred, regular agency staff were used.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received a range of training... New staff received an induction... completing the nationally recognised Care Certificate.
Management
7/10
✓
Per 2019 comprehensive inspection: Professionals and commissioners spoke positively about the registered manager, describing her as approachable, open and honest.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People enjoyed a regular programme of activities and events, supported by activities co-ordinators... songs from the 1940's... one-to-one... hand massages.
Points to consider
Staffing is adequate but they use regular agency staff when there are vacancies or sickness.
Per 2019 comprehensive inspection: When vacancies or short-term absences occurred, regular agency staff were used, that were known to people.
Training covers basics like induction and some skills development but no funded specialist qualifications or career pathways.
Per 2019 comprehensive inspection: Staff received a range of training... New staff received an induction which included shadowing... and completing the Care Certificate.
Activities programme is regular with variety from coordinators but no specialist or innovative approaches.
Per 2019 comprehensive inspection: People enjoyed a regular programme of activities and events, supported by activities co-ordinators... songs... hand massages.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews