Last updated: 10 February 2026
"Staff feel supported by an approachable manager with a caring culture and strong infection control, although staffing relies on agency workers for vacancies."
2022 IPC inspection: Several staff members received intensive infection control training... We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively.
Per 2019 comprehensive inspection: There was a kind and caring, family atmosphere. Staff felt supported and valued by the registered manager and provider.
Per 2019 comprehensive inspection: There were sufficient staff... When vacancies or short-term absences occurred, regular agency staff were used.
Per 2019 comprehensive inspection: Staff received a range of training... New staff received an induction... completing the nationally recognised Care Certificate.
Per 2019 comprehensive inspection: Professionals and commissioners spoke positively about the registered manager, describing her as approachable, open and honest.
Per 2019 comprehensive inspection: People enjoyed a regular programme of activities and events, supported by activities co-ordinators... songs from the 1940's... one-to-one... hand massages.
Staffing is adequate but they use regular agency staff when there are vacancies or sickness.
Per 2019 comprehensive inspection: When vacancies or short-term absences occurred, regular agency staff were used, that were known to people.
Training covers basics like induction and some skills development but no funded specialist qualifications or career pathways.
Per 2019 comprehensive inspection: Staff received a range of training... New staff received an induction which included shadowing... and completing the Care Certificate.
Activities programme is regular with variety from coordinators but no specialist or innovative approaches.
Per 2019 comprehensive inspection: People enjoyed a regular programme of activities and events, supported by activities co-ordinators... songs... hand massages.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp