Last updated: 10 February 2026
"Strong leadership, stable staffing with no agency use, excellent activities, and good training, but medicines stock recording needs tightening up."
Medicines administered safely but 'not always a way of knowing the amounts of prescribed stock' and needed PRN protocol; robust recruitment and risk assessments.
Staff felt valued and listened to. They said there was a good team work approach and the registered manager had an open-door policy.
There were sufficient staff available each shift... They did not have to use agency as the staff team tended to cover any shifts needed due to sickness or ill health.
All staff had annual updates on moving and handling, health and safety... using the care homes team of nurse educators for specialist areas such as constipation, sepsis.
The registered manager and provider work together to provide strong leadership to the staff team. Staff felt valued and listened to with an open-door policy.
Full-time activities person organised trips out, pen-pals with nursery, 'Vintage Jiggy' sessions, fundraising, individual hobbies like saxophone and painting; extra staff paid for outings.
Medicines are handled safely overall, but recording of stock levels and as-needed meds needs tightening up.
There was not always a way of knowing the amounts of prescribed stock in house, as the number of tablets was not carried over... In order to ensure a consistent approach with as needed medicines, a protocol would be useful.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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