Working at Golden Horizon Care Home
Hernes Nest House, Bewdley, DY12 2ET
Operated by AARJ Care Services Ltd
21 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported and valued by approachable management with good safety monitoring, but some relatives say staffing feels thin."
Safety & Risk
7/10
✓
Incidents and accidents were monitored so any themes and trends could be identified, and action taken to prevent any reoccurrence.
Staff Culture
7/10
✓
Staff told us they were well-supported and valued by an approachable management team who listened to their views.
Staffing Levels
5/10
!
People told us there were enough staff to support them with their personal care, and didn't feel rushed. However, the feedback from relatives was mixed. One relative told us 'the staff team are lovely but thinly spread'
Training & Dev
6/10
✓
Staff had completed training as part of their induction, then had regular refreshers. They said they shadowed experienced staff as part of their induction.
Management
7/10
✓
Staff told us they were well-supported and valued by an approachable management team who listened to their views.
Programmes
6/10
✓
The registered manager told us they had recently arranged a 'sea and sand afternoon' with ice cream, family days / BBQs and seasonally themed tea dances.
Points to consider
Staff numbers are enough but some relatives say staff are spread thin so shifts might feel busy.
One relative told us "the staff team are lovely but thinly spread"
Only standard induction, shadowing, and refresher training with no specialist courses or funded qualifications.
Staff had completed training as part of their induction, then had regular refreshers. They said they shadowed experienced staff as part of their induction.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews