Working at Golden Gorse Residential Care Home
4 Alexandra Road, Minehead, TA24 5DP
Operated by Mrs Parminder Degun
8 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Stable staff retention and a happy family-like culture, but a weak activities programme and outdated risk assessments need improvement."
Safety & Risk
6/10
✓
Risk assessments seen did not always take account of people's changing needs or support people to take positive risks.
Staff Culture
8/10
✓
There was a very happy atmosphere in the home... 'The staff and service users feel like family and we share the highs and lows.'
Staffing Levels
8/10
✓
Staff turnover at the home was very low, which supported people to receive consistent care from staff who knew them well. People were supported by sufficient numbers of staff.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: The provider and registered manager placed a high emphasis on staff training and continuous learning. Staff said they had regular supervision sessions.
Management
7/10
✓
People and staff described the registered manager as very open and approachable. One person said, 'You can talk to [registered manager's name].'
Programmes
5/10
!
People spent time with community access workers... Discussions... gave evidence that this relationship needed further development to make sure activities were stimulating.
Points to consider
No structured activities programme or coordinator, just basic trips out and community links that need improving since day centre closed.
one relative felt that their relative was missing friends they had made at the day centre and thought there were limited opportunities for them to socialise outside the home now.
Risk assessments sometimes outdated and do not always encourage positive risks for independence.
Risk assessments seen did not always take account of people's changing needs or support people to take positive risks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews