Working at Godiva Lodge
Heath Crescent, Coventry, CV2 4PR
Operated by Anchor Hanover Group
40 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Supportive management and a strong team ethos, but medicines safety issues and basic activities need improvement."
Safety & Risk
4/10
!
Improvement was needed to ensure records for prescribed medicines administered via a patch were completed. Topical medicines to be applied directly to people’s skin were stored in an allocated room on each hallway. These rooms were not locked.
Staff Culture
6/10
✓
The management team supported an open culture and had created a strong team ethos. Staff spoke positively about working at the home and felt well supported in their roles. One staff member told us, “Working as a team is the only way to work to achieve that. We look after the residents and each other.”
Staffing Levels
6/10
✓
Rotas demonstrated staffing levels were maintained and people were supported by a consistent staff team. One staff member told us, “We work well together if we are short. We would never have to do a 2-person job alone. Team leaders and managers help if needed, I feel well supported.”
Training & Dev
5/10
!
Staff had completed the training required for their roles. Staff felt supported and received guidance they needed to fulfil their roles through individual and team meetings.
Management
7/10
✓
Staff spoke highly of the support provided by the registered manager and enjoyed working at the home. Comments included, “The manager is a caring person. She shows an interest in all of us,” and “I would say our manager is very approachable, very easy to talk to.”
Programmes
4/10
!
During our visit, we saw a weekly activity schedule displayed and a group of people joining in an exercise session in the lounge. Other people were supported to spend time gardening.
Points to consider
Medication records sometimes miss details like where skin patches were put, and skin creams left unlocked where people could reach them.
Records had not been completed for a person whose prescribed medicine was administered via a patch applied to their skin. Recording where on the body each patch has been applied is important... These rooms were not locked in line with the provider’s policy
Just basic activities like exercise and gardening shown, no activities coordinator or special programmes to vary the workday.
we saw a weekly activity schedule displayed and a group of people joining in an exercise session in the lounge. Other people were supported to spend time gardening.
Only standard required training completed, no mention of specialist courses or funded qualifications for career growth.
Staff had completed the training required for their roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews