Working at Godden Lodge Care Home
57 Hart Road, Benfleet, SS7 3GL
Operated by HC-One No.1 Limited
133 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by approachable management and receive safe care, but unreliable activities and occasional agency staffing hold it back."
Safety & Risk
7/10
✓
People received safe care from staff who understood their personal and health care needs... The provider ensured people were safeguarded from the risk of harm... medicines was managed safely by competent and trained staff.
Staff Culture
7/10
✓
Staff told us they felt supported and listened to by the management team... A staff member told us, “The registered manager is a listening person and proactive.”
Staffing Levels
6/10
✓
People and their relatives told us there were enough care staff... Staff were positive... “For now it’s okay, sometimes an issue when annual leave or sick... Sometimes, we have to get agency staff.”
Training & Dev
6/10
✓
There was an induction programme for new staff including face to face training, shadowing more experienced staff and competency checks. Staff completed nationally recognized training such as the care certificate or diplomas in social care and nursing.
Management
7/10
✓
Staff feedback about working at the service was positive. They told us they felt supported and listened to by the management team. The registered manager was approachable, open, and there was good communication at all levels.
Programmes
4/10
!
On the day of the assessment, in [two units], no activities were taking place... People’s social and leisure needs were not being met regularly or consistently.
Points to consider
No reliable activities across all units, so your shifts would mostly be routine personal care with little variety.
On the day of our assessment... no activities were taking place [in two units]... People’s social and leisure needs were not being met regularly or consistently.
Staffing is okay but uses agency workers sometimes and not always enough to cover activities.
“Sometimes, we have to get agency staff... On the day of our assessment, we found there was not enough staff available... to provide social and leisure activities.”
Only basic training offered, nothing specialist for activities or wellbeing support.
The registered manager advised there was no specific training with regards to staff supporting people with their wellbeing, activities, and social needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews