Working at Goddard Avenue (145)
145-146 Goddard Avenue, Swindon, SN1 4HX
Operated by Xlcare Limited
12 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachable managers, supportive staff culture and strong safety practices shine, but staff retention and specialist training need improvement."
Safety & Risk
8/10
✓
Per 2020 inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe, including PPE use, testing, social distancing and outbreak management.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt they could contact the registered manager any time... The registered manager praised the staff team and said... it helped them work well as a team.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: The registered manager ensured there was sufficient staffing levels in place to provide support people required.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had access to training to develop the skills and knowledge they required. Regular supervision, staff meetings and annual appraisals were used to enhance staff knowledge.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff described the registered manager and management team as approachable and accessible. One staff member commented, 'I think that [registered manager] is very understanding...'
Programmes
6/10
✓
Per 2018 comprehensive inspection: People regularly visited community facilities, such as sports centres, pubs and restaurants, shops and events such as musical concerts. 'He started guitar lessons. That was their idea (Staff).'
Points to consider
Staffing is adequate to meet needs, but no details on low staff turnover or minimal agency use.
Per 2018 comprehensive inspection: The registered manager ensured there was sufficient staffing levels in place to provide support people required.
Training covers basics and supervisions, but no specialist courses or funded qualifications mentioned.
Per 2018 comprehensive inspection: Staff had access to training to develop the skills and knowledge they required. Regular supervision, staff meetings and annual appraisals.
Some community outings and hobbies like guitar lessons, but no dedicated activities coordinator or specialist programmes.
Per 2018 comprehensive inspection: People regularly visited community facilities... 'He started guitar lessons. That was their idea (Staff).'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews