Last updated: 10 February 2026
"Staff feel valued and supported in a relaxed culture with strong safety, but occasional agency staff and basic activities hold it back."
Medicines were safely managed. People were protected from abuse and risks to health and wellbeing had been identified with measures in place.
There was a relaxed, supportive and open culture within the home. Staff felt supported and involved in the development of the service.
There were sufficient numbers of staff deployed to meet people's needs and keep them safe. On occasions when agency staff were required, these were regular staff who knew people well.
Staff received regular training, supervision and appraisal which included observations of their practice. New staff completed the Care Certificate.
Staff felt valued and listened to by the registered managers and were able to share their ideas.
The provider employed a part-time activities co-ordinator who worked with staff to provide a range of activities such as bingo and quizzes with plans for a gardening club.
Staffing levels are enough to keep people safe but they sometimes use agency staff to cover shifts.
On occasions when agency staff were required, these were regular staff who knew people well and were familiar to them.
Training covers standard topics like moving people and first aid with inductions but no specialist courses or funded qualifications mentioned.
Staff received training in key topics such as moving and handling, emergency first aid and food hygiene. New staff were also required to complete the Care Certificate.
Activities include quizzes, bingo and a gardening club run by a part-time coordinator but nothing innovative or specialist.
The provider employed a part-time activities co-ordinator who worked with staff to provide a range of activities throughout the week... playing games such as bingo and quizzes... keen on gardening so staff were helping them to start a gardening club.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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