Working at Gloucester House
21 Cheltenham Road, Evesham, WR11 1LA
Operated by Noble Care Limited
8 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff love the strong team culture and supportive managers with regular training, but staffing lacks stability and activities have no dedicated coordinator."
Safety & Risk
7/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse; systems ensured medicines given as intended
Staff Culture
8/10
✓
Staff told us, 'I love being part of such a good team, we all pull together'; 'They [the management team] have an open-door policy, it's so nice to work alongside managers who also know the people living here so well'
Staffing Levels
6/10
✓
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted
Training & Dev
7/10
✓
Staff received regular training and guidance to ensure they provided safe care; 'We can ask for additional training if there is anything we might not be sure of, or if someone has a complex medical condition'
Management
7/10
✓
Staff spoke positively about the support they received from the management team. One member of staff said, '[Registered manager] is very supportive and they, plus the other managers are always available for support, regardless of the time of day'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Plans for activities displayed including drives, walks, café, gym, games, disco, sensory room, museum visits, community events
Points to consider
Staffing is adequate with enough people for one-to-one support, but no details on low agency use or stable long-serving team
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted
Activities include outings and sensory room use, but no dedicated coordinator or specialist programmes like pet therapy
Per 2019 comprehensive inspection: Plans for activities and fun and interesting things to do were displayed for each person. These included going out for a drive, for a walk, visits to a café and a gym and playing games... sensory room
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews