Working at Glottenham Manor Nursing Home

People received safe care and support by enough numbers of staff who had been appropriately recruited and trained to recognise signs of abuse or risk... We observed medicines being given safely to people by appropriately trained staff.

Feedback from staff about the leadership was positive, 'It's a good place to work, communication is good, and we share information. We all feel we can contribute, and we work as a team.'

There were sufficient numbers of staff to ensure people's safety. People, relatives and staff told us that there were enough staff on duty at the home.

Staff had all received essential training to meet peoples support and care needs. Further service specific training was being arranged by the registered nurses as requested by care staff. There was an induction programme... Staff told us that they felt the induction was in-depth and good.

There was a dedicated activity co-ordinator who worked with two other staff to provide an activity programme and enable one to one time... There was an activities programme that was varied to suite people's individual needs.