Last updated: 9 February 2026
"Visible and approachable management plus supportive culture for staff, but no activities programme and busy staffing hold it back."
There were systems in place to continually assess, monitor and manage risks. We saw examples where learning lessons were discussed and shared across the service in relation to recent incidents.
Staff told us they felt supported by the registered manager. They were confident that any concerns raised would be addressed.
There were enough care workers available to deliver safe care to people.
The registered manager had measures in place to ensure all staff had access to training courses and refresher courses to ensure the continuation of good quality care.
Management was visible in the service. They were approachable and took genuine interest in what people, staff and relatives told them.
People were supported by staff to take part in activities tailored to meet their interests. People benefited from an interactive and stimulating environment.
No activities programme or coordinator, so the role is mostly routine personal care.
People were supported by staff to take part in activities tailored to meet their interests. People benefited from an interactive and stimulating environment.
Staffing is adequate but nothing special, care workers get very busy at times.
The [care workers] are all kind. They do find time to talk to me now and again, but they are very busy
Only standard mandatory training, no specialist courses or funded qualifications.
The registered manager had measures in place to ensure all staff had access to training courses and refresher courses to ensure the continuation of good quality care.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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