Last updated: 10 February 2026
"Strong leadership and infection control with good training and supportive culture, although staffing vacancies reduce activities."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed. (Dec 2020 IPC inspection)
Staff felt well supported due to consistent supervision and training. Relatives spoke positively about the staff, comments included 'They [staff] are very caring and respectful.' (Per 2020 comprehensive inspection)
There were enough staff on duty with the right mix of skills to support people safely and effectively. There was ongoing recruitment at the home to ensure vacancies were promptly filled. (Per 2020 comprehensive inspection)
All staff training, and induction was recorded which evidenced all training the provider had deemed mandatory had been completed. Additional training, such as buccal midazolam administration had been requested separately. (Per 2020 comprehensive inspection)
The service was led well by the registered manager who promoted a culture of person-centred care, openness and transparency. Relatives and staff told us they liked the registered manager and deputy manager and felt they were approachable and fair. (Per 2020 comprehensive inspection)
People told us they had enjoyed activities and events that they had been supported with. Staff team worked creatively, such as tailoring rotas, to ensure people were supported to pursue their interests. (Per 2020 comprehensive inspection)
Staffing levels are adequate but vacancies mean ongoing recruitment is needed.
There was ongoing recruitment at the home to ensure vacancies were promptly filled. (Per 2020 comprehensive inspection)
Activities take place but staff said they were decreasing due to staff vacancies.
a number staff had fed back they felt activities were decreasing due to staff vacancies. This was being addressed and the service was actively recruiting. (Per 2020 comprehensive inspection)
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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