Last updated: 9 February 2026
"Staff feel supported by a friendly manager and strong infection control, but unstructured activities and occasional supervision gaps like at mealtimes hold it back."
2021 IPC inspection: assured provider preventing infections, using PPE effectively, accessing testing, managing visits per guidance, infection policy up to date.
Per 2019 comprehensive inspection: staff felt supported, encouraged to discuss ideas and concerns; relatives described 'lovely family atmosphere'.
Per 2019 comprehensive inspection: 'Staffing levels were sufficient with an appropriate skill mix' but observed one incident preventable if staff in attendance at mealtime.
Per 2019 comprehensive inspection: staff completed mandatory training, working towards national care qualifications, received regular supervision.
Per 2019 comprehensive inspection: registered manager in place who residents and staff found approachable, friendly, helpful; staff felt well supported.
Per 2019 comprehensive inspection: 'activities including bingo and board games were provided these were not structured and available on a regular basis'; residents wanted more.
Only occasional basic games like bingo and board games with no regular programme or activities coordinator, so the job is mostly routine personal care.
Per 2019 comprehensive inspection: Although activities including bingo and board games were provided these were not structured and available on a regular basis. People spoken with said they would like these to be organised more often.
Staffing is adequate but sometimes lacks supervision like at mealtimes when an incident between residents happened.
Per 2019 comprehensive inspection: we did observe one incident between two people in the dining room at lunch time which could have been prevented if staff had been in attendance.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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