Working at Glenroyd House

No activities coordinator or special programmes, just basic outings and community trips so the role lacks variety beyond routine care.

The safe recruitment of new staff meant improvements had been made in how people could spend their time. There were now more drivers available to support people to access the community when they chose and enjoy a range of activities.

Medication errors found during inspection and one food allergy risk not properly recorded or shared with most staff.

We did find several errors relating to administration of medicines which were addressed at the time of inspection... Three out of four staff we spoke with were not aware that the person had a food allergy.

Only standard training and induction available, staff supervision had lapsed with just a new schedule being planned.

Staff supervision had lapsed under the previous manager. The new registered manager was in the process of organising a new schedule for supervision which would include monthly supervisions.