Last updated: 10 February 2026
"Supportive management and positive staff culture shine through with strong safety practices, although some agency staffing and basic training are drawbacks."
Per 2021 IPC inspection: We were assured that the provider was using PPE effectively and safely. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: Staff attended regular staff meetings and felt they had a voice. One staff member said, 'Yes I feel very supported, if I am not sure on something the management has an open-door policy.'
Per 2019 comprehensive inspection: All staff spoken with said they felt there were enough staff available to meet people's needs and to maintain people's safety.
Per 2019 comprehensive inspection: Staff told us they received appropriate training and regular refresher training. One staff member told us, 'We have eLearning training and in house and if we want extra we can ask for it, it is really good.'
Per 2019 comprehensive inspection: Staff confirmed they had regular supervision and felt supported by the management team. One staff member said, 'I do feel supported because there is an open-door policy so if I have any issues they will listen.'
Per 2019 comprehensive inspection: People told us that the activities were varied and enjoyable. Examples include arts and crafts, bingo, singers, nursery visits, trips out, chair exercises.
Staffing is adequate but they use some agency workers to help cover shifts.
The provider had ensured they had access to the same agency staff who were also regularly tested for COVID-19 and supported the home with staffing levels.
Only standard training like online modules and refreshers, no specialist courses or funded qualifications.
Staff told us they received appropriate training and regular refresher training. One staff member told us, 'We have eLearning training and in house and if we want extra we can ask for it'
Varied activities like bingo, trips and singer visits but no dedicated coordinator or specialist programmes.
People told us that the activities were varied and enjoyable. We do arts and crafts, play bingo and on a Friday, we have a singer.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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