Last updated: 9 February 2026
"Supportive management and good team working, although staffing lacks retention details and mental capacity paperwork has gaps."
Risk assessments were in place that were regularly evaluated to ensure they remained relevant, reduced risk and kept people safe.
Staff made positive comments about their team working approach... 'There's good team working. We all work well together'
There were enough staff available to provide individual care and support to each person.
There was also a detailed on-going training programme in place to make sure staff had the skills and knowledge to support people.
Staff said the management team were supportive and approachable.
Records showed people were supported individually with a range of activities... baking, walking, swimming, horse riding, bingo, arts and crafts, music, meals out and going to discos and clubs.
Staffing is adequate but nothing special, with no details on staff retention or agency use.
There were sufficient numbers of staff available to keep people safe.
Only standard training programme, no specialist courses or funded qualifications mentioned.
Staff training records showed staff were kept up-to-date with safe working practices.
Some gaps in mental capacity paperwork and deprivation of liberty checks.
We recommend the service refers to the Mental Capacity Act 2005 to ensure its principles with regard to DoLS and best interest decision making are consistently applied.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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