Last updated: 10 February 2026
"Well-trained staff and a positive culture support effective care, but no permanent manager and regular agency use create instability."
People received their medicines as prescribed by trained and competent staff. Systems to monitor accidents and incidents... acted on. Minor observations of agency handling issues addressed by manager.
There was a positive culture within the home, empowering people and staff to speak up without fear. Staff spoke of an inclusive and supportive environment.
Agency staff were used regularly whilst staff recruitment was ongoing. Further supervision was needed to oversee agency staff.
Staff were trained, skilled and knowledgeable in providing effective care that met people’s needs. Staff received regular supervision.
The home manager in post had begun the process of registering with CQC.
The well-being staff rota had been amended to ensure people could engage in activities 7 days a week. Partnership with a local school... summer fete... pen pals.
No permanent manager in post yet, so leadership oversight might not be fully stable.
The home manager in post had begun the process of registering with CQC.
Regular agency staff used to cover shifts while recruiting, and some needed extra watching.
Agency staff were used regularly whilst staff recruitment was ongoing. Further supervision was needed to oversee agency staff.
Only basic activities like fetes, pen pals and evening trials, no dedicated coordinator or specialist programmes.
hosting a summer fete and there were other seasonal events planned. Some people had been linked to the children as pen pals.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp