Last updated: 9 February 2026
"Staff feel supported by a brilliant manager in a positive team culture with strong safety, but activities are basic and training has gaps."
Safeguarding systems and processes were in place. Staff received safeguarding training and demonstrated a good understanding... People's medicines were managed safely.
Staff told us they felt supported by their manager and had regular supervision... 'If I have any concerns I can go to the manager anytime.'
The staffing levels were appropriate to ensure people's needs were safely met.
The service offered a range of ongoing training... However, we identified that some staff had not had specific training around mental health and other health conditions experienced by the people receiving care.
Staff were positive about the culture of the team and told us how they were supported by more senior staff... 'The manager is brilliant, she listens to suggestions and takes things on board.'
People were supported to take part in a range of events and activities, both within the home and within the local community.
No activities coordinator or specialist programmes, so the role is mostly routine care with basic outings and events.
People had a range of activities within the service and in the local community to ensure they were occupied with activities that interested them.
Staffing is adequate but nothing special, with no details on team stability or agency use.
The staffing levels were appropriate to ensure people's needs were safely met.
Only standard training with some gaps in specialist mental health courses at inspection time.
We identified that some staff had not had specific training around mental health and other health conditions... this training has now been arranged.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp