Last updated: 10 February 2026
"Staff confident in keeping people safe with supportive management and a close team, but staffing pressures from vacancies create challenges."
Staff knew how to keep people safe from abuse and were confident to raise concerns with the registered manager or external agencies. When required, notifications had been completed to inform us of events and incidents.
Staff told us despite the pressures on staffing levels the team worked closely together to ensure people received effective support from staff they knew and trusted.
Enough staff were deployed within the home to meet people's assessed needs. Rotas showed how people's individual daily support hours were maintained by specific allocation of staff members.
Per 2020 comprehensive inspection: The provider had systems in place to ensure staff received training appropriate to the roles they undertook. This included introductory training when they were first employed and on-going training.
Per 2020 comprehensive inspection: Staff were positive about support from the registered manager and said they were able to express their views and opinions about the services provided for people.
Per 2020 comprehensive inspection: People were supported to undertake a variety of social activities and hobbies of their choice, including annual holidays. People told us how they enjoyed, for example, eating out, local library visits, baking and going for walks.
Staffing is adequate but with some pressures and vacancies covered by pulling in staff from other sites.
Staff told us despite the pressures on staffing levels the team worked closely together to ensure people received effective support from staff they knew and trusted.
Only standard training programmes with no specialist courses or funded qualifications mentioned.
Per 2020 comprehensive inspection: The provider had systems in place to ensure staff received training appropriate to the roles they undertook. This included introductory training when they were first employed and on-going training.
Varied basic activities like outings and hobbies but no dedicated coordinator or specialist programmes.
Per 2020 comprehensive inspection: People were supported to undertake a variety of social activities and hobbies of their choice, including annual holidays. People told us how they enjoyed, for example, eating out, local library visits, baking and going for walks.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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