Last updated: 9 February 2026
"Strong team culture and staff retention with excellent safety measures, but staffing relies on team cover and activities lack innovation."
During the outbreak, isolation zones were implemented effectively using the third floor and a ground floor wing with dedicated staff.
Per 2019 comprehensive inspection: We all work as a team, that's why we all have been here a long time. A lovely place to work, so warm and the people are so great, love it.
Per 2019 comprehensive inspection: Our observations showed there were sufficient staff to support people safely.
Per 2019 comprehensive inspection: Staff had been supported by the management team... [Name of Registered manager] helped me to get my NVQ qualification level three and I could not have done it without them.
Per 2019 comprehensive inspection: The registered manager was passionate about the service they provided and was clear about their responsibilities to provide good quality and personalised care.
Per 2019 comprehensive inspection: People could pursue social and leisure interests and enjoyed one to one and group activities provided by the service.
Staffing is adequate but staff say they work together to cover the rota when new staff start.
A staff member said, 'We have some new staff starting but we would all work together to try to cover the rota.' Per 2019 comprehensive inspection
Activities programme has a coordinator and some one-to-one and group sessions, but no specialist or innovative approaches mentioned.
People could pursue social and leisure interests and enjoyed one to one and group activities provided by the service. Per 2019 comprehensive inspection
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp