Working at Glenfield House Nursing Home
Middle Lane, Birmingham, B38 0DG
Operated by Glenfield House Nursing Home Limited
46 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management and family-like culture, but standard training, limited activities and unclear staff retention hold it back."
Safety & Risk
7/10
✓
Accidents and incidents were analysed to identify trends and changes needed to people's care.
Staff Culture
8/10
✓
We are like a family.
Staffing Levels
6/10
✓
Staff felt there was enough staff on duty to ensure people's needs were met.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were offered opportunities for training in order to continually update and inform their skills and knowledge in line with best practice.
Management
8/10
✓
The registered manager is very supportive and staff morale is good
Programmes
6/10
✓
Per 2019 comprehensive inspection: People and their families told us they were lots of opportunities to take part in activities and individual interests. The activity co-ordinator told us they spoke with people and their families to understand what people might like.
Points to consider
Staffing is enough to meet needs, but no details on low staff leaving or little use of agency workers.
People told us they thought there were enough staff on duty to meet their needs.
Only standard training and induction mentioned, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff were offered opportunities for training in order to continually update and inform their skills and knowledge in line with best practice.
Activities coordinator offers chances for interests, but no regular variety or special programmes described.
Per 2019 comprehensive inspection: People and their families told us they were lots of opportunities to take part in activities and individual interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews