Working at Glenfield

Staff used positive behaviour support to reduce risks to people who might become distressed. They followed people’s risk assessments... Medicines were well-managed and safely stored and administered. The provider set up an audit system for medicines which included weekly, monthly, and bi-annual audits. These had been completed and were up to date.

Staff said leaders and managers were approachable and listened to them if they had any suggestions or concerns. A staff member told us, “Glenfield has come together to build a strong team whose wish and desire is to see the people we support live their best life.” Another staff member commented, “It’s a truly special place, and I’m grateful to be a part of it.”

Staff told us managers listened to them and promoted an open and inclusive culture at the service. A staff member said, “Everyone at Glenfield, including the manager, is like an open book, very approachable and accessible. There’s always room to listen to staff about their own ideas or concerns.” In 2024 the provider was named as a top employer in a national newspaper’s ‘best companies’ award.