Last updated: 9 February 2026
"A positive culture with approachable management and effective safety, but vacancies mean staff might feel stretched on some shifts."
Risk to people's care needs were monitored and managed effectively. Medicines were administered in a safe way and improvements seen... Accidents and incidents were investigated.
There was a positive culture throughout the service. One staff said, 'Management are really approachable, anything I've raised, I've had a response back.'
Enough staff were available to respond to people's needs in a timely manner. The manager told us they had vacancies and were currently recruiting to fill the shortfalls.
Staff completed an induction, received relevant training and supervision support for their roles. Training skills and experience were recorded and monitored.
We received positive feedback about the management of the service from people, families and staff. The management team showed leadership and were clear about their roles and responsibilities.
Activities wise, the co-ordinator is there every day... They have singers, a zoo, guide dogs, they give people the choice if they want to join in with everything.
There are vacancies to fill, so you might feel stretched on some shifts.
The manager told us they had vacancies and were currently recruiting to fill the shortfalls.
Only standard training and induction with no specialist courses mentioned.
Staff completed an induction, received relevant training and supervision support for their roles.
Activities are regular with a coordinator but no specialist or innovative programmes named.
The co-ordinator is there every day... singers, a zoo, guide dogs.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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