Working at Glendale Residential Care Home

Staffing covers the basics with enough people on shift, but they had to recruit new staff recently and staff covered for each other during sickness.

The service had recruited a number of new members of staff since the previous inspection... staff had worked between them to cover care shifts and mitigate the infection risk of new staff entering the service.

Training includes good inductions and checks on key skills, but nothing extra like funded qualifications or career progression.

Staff received a thorough induction which included observed care and regular competency checks by the registered manager in moving and handling, medicines management and hand washing and infection prevention and control practices.

Work has some variety from dementia-friendly setups like a village corridor and past outings, but no dedicated activities person for daily creativity.

dementia friendly village corridor with shops, post office and bus stop which had improved engagement with people who walked with purpose.