Working at Glencairn Residential Home
16-17 Cornwall Road, Dorchester, DT1 1RU
Operated by Gingerbread Care Limited
23 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"ApproachAble management and good training create a supportive culture, but basic activities and mixed feedback on staff turnover are drawbacks."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety... lessons were learnt... Medicines administration was safely managed. Previous concerns had all been addressed and the improvements were embedded.
Staff Culture
7/10
✓
Having a permanent registered manager and deputy manager in post had strengthened the culture in the service. There were strong leaders... available to staff and people and supported them well.
Staffing Levels
6/10
✓
Sufficient staff were deployed to provide support to people. Relatives were happy with the number of staff deployed... I see all the same faces and they all seem happy.
Training & Dev
7/10
✓
Staff completed a wide range of training courses during their induction and updated these at regular intervals. Staff told us they were satisfied with the training they received and could progress to qualification courses.
Management
7/10
✓
numerous positive comments received about the management team. All were praised and viewed as approachable should anyone have a problem to discuss.
Programmes
5/10
!
Per 2023 comprehensive inspection: People told us they enjoyed a wide range of activities... gardening, knit and natter and arts and crafts... interactive table... intergenerational relationships... local school.
Points to consider
Staff numbers are okay but relatives gave conflicting feedback on staff turnover with one saying it is high.
We had conflicting feedback about staff turnover, one relative commenting there were few changes to the staff team while another relative commented on high staff turnover.
It took over a year to get a permanent manager in place and it was covered by an interim before that.
It had taken more than a year to recruit to the managers post and though covered by an interim post holder, the stability provided by the permanent team was invaluable.
Only basic group activities like arts and crafts, knitting, and school visits with no activities coordinator or specialist programmes.
Per 2023 report: hobbies and interests such as gardening, knit and natter and arts and crafts... inter-generational relationships to benefit people... and the children at the school.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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