Working at Glenarie Manor Nursing Home

Medication times were not recorded so staff could not check gaps between doses, and audits found errors and missing signatures.

the time that people's medicines were administered was not recorded. This meant that staff could not be sure that time specific medicines... had been given safely... manager's medication audits had identified a pattern of missing signatures and medication errors.

Just basic games, quizzes, music sessions and themed events like a royal wedding party, no dedicated activities coordinator or specialist programmes.

Activities were organised at the home on regular basis. Whilst these activities were not formally organised... 'Play your cards right', Jenga, Quoits, Piano sing-along, Zumba, Badminton and a Royal Wedding Celebration.

Some staff had gaps in their training even with courses on offer, as they switched providers and are catching up.

We saw that there were gaps in the training of some staff members and this was being addressed... they had recently changed training provider and that all staff were now signed up to... completing the new training courses.