Working at Gledwood Care Homes
63 Gledwood Gardens, Hayes, UB4 0AU
Operated by Mrs Rashmi Bhautoa
6 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Stable family staffing and good training create a supportive environment, but the lack of structured activities holds it back."
Safety & Risk
8/10
✓
People were safeguarded from abuse and avoidable harm. Risk assessments were comprehensive and included action to help protect people from harm. The provider learnt lessons when things went wrong.
Staff Culture
7/10
✓
Staff worked well together and with managers. They had good systems of communication. There was a positive and open culture at the service.
Staffing Levels
9/10
✓
The service was a family run business, and all members of staff were part of the family and had worked at the service since registration. The provider had procedures for recruiting new staff but had not needed to do so.
Training & Dev
8/10
✓
Staff accessed a range of training to understand about their roles and best practice. Staff were supported to undertake professional qualifications. The provider had access to a wide selection of online training which staff could undertake at any time.
Management
7/10
✓
The provider was a registered individual. They were also registered as manager at the service. They worked with their partner (also a manager) and family members. People using the service felt supported by this staffing structure.
Programmes
4/10
!
People spent their time pursuing individual activities they were interested in. They were supported to go into the community if they wished and needed this support. There were a range of games, books, and resources at the home for people to use if they wanted.
Points to consider
No activities coordinator or structured programme, just basic games, books and occasional trips out, so the role is mostly routine personal care.
There were a range of games, books, and resources at the home for people to use if they wanted. People were supported to go into the community if they wished and needed this support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews