Last updated: 9 February 2026
"Supportive management and happy team spirit with good safety practices, but staff vacancies and agency use cover some shifts."
2022 inspection: 'Staff were using PPE correctly... all areas very clean... named infection prevention lead completed spot checks'; 2018: safe medicines, recruitment, incident reporting.
Per 2018 inspection: 'Staff were happy working at the service... good team spirit. They felt supported by the management'.
Per 2018 inspection: 'there were staff vacancies and they were advertising... employed agency staff that were known to the service'; 2022 notes COVID-19 related staff pressures with mitigation measures.
Per 2018 inspection: 'Staff training was up to date... staff felt they received the training they needed... formal supervision with their manager six times a year'.
Per 2018 inspection: 'Management are accessible any time... Staff felt supported by their managers... open and inclusive atmosphere'.
Per 2018 inspection: 'varied activity schedule... arts and crafts, singing, film club, baking club, pet therapy, gardening club, creative writing, carpet bowls' with activity staff.
Adequate staffing but vacancies and agency workers are used to cover some shifts.
Per 2018 inspection: 'there were staff vacancies and they were advertising for new staff. Where they needed additional staff to fill shifts the service employed agency staff'
Only standard mandatory training and regular supervision, no specialist courses or funded qualifications.
Per 2018 inspection: 'mandatory training... health, safety and wellbeing; basic food hygiene; emergency first aid; fire training and safeguarding'
COVID staff pressures mentioned though measures were in place to manage them.
2022 inspection: 'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures'
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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