Last updated: 9 February 2026
"Hands-on management and tailored training build confident staff, although activities lack specialist programmes and staff stability is unclear."
Staff understood how to safeguard people from abuse and harm and were confident in reporting concerns. The service analysed incidents leading to gradual reduction in their number.
There was an open and transparent culture within the home. Staff told us they felt confident raising concerns to the registered manager and referred to the provider's whistleblowing policy.
Sufficient staff were available to meet people's needs. Staff were available to support people without appearing rushed. They were responsive to people's requests and were able to spend time on an individual basis.
The registered manager provided bespoke staff training, induction and ongoing support tailored to the needs of people, which helped to ensure that staff were confident and competent in their role. Staff also received training in positive behaviour management.
The registered manager was a prominent presence in the service and understood people's needs well. They were a prominent presence in the service and regularly worked alongside people to support staff.
People participated in a learning programme based around building their life skills such as cooking, cleaning, laundry and gardening, with regular community activities.
Staffing is enough to spend time with people without rushing but no details on stable team or avoiding agency staff.
There were sufficient numbers of staff in place in order to meet people's needs.
Role includes life skills training like cooking and gardening plus community trips but no specialist programmes or creative therapies to enrich the day.
We use an accredited learning programme that promotes our service users' independence, skills and progression in activities such as cooking, cleaning and laundry... gardening.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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