Last updated: 10 February 2026
"Stable team with low turnover and supportive culture, but activities lack a dedicated coordinator for more variety."
proactive and positive culture of safety... Lessons were learnt... staff could share safety concerns... robust systems... good medicines optimisation with audits and training.
Staff spoke positively about the support... “Honestly, I could say that I am well supported by the management... communicate openly”... “I am confident... because I have all the training I needed and support from my manager.”
There were no staff vacancies... consistent team with little turnover... bank and agency were not used, and shifts were covered within the team or from one of the other provider’s services.
All staff had attended training in supporting people who may become distressed... lots of training, including supporting people with mental health and learning disabilities... person centred and reflects the people we support... regular supervision and yearly appraisals.
Leaders were visible, knowledgeable, and supportive. They helped staff develop through continual learning... Staff were confident to give feedback and were treated equally, free from bullying or harassment.
activities... building on skills such as writing and maths... film nights... takeaway evening... holidays... Christmas party... supported to go out and about in the local community... social club.
Activities are regular with outings and events like film nights, but no dedicated coordinator or special programmes to add variety beyond routine care.
building on skills such as writing and maths. There were also film nights, and Saturday nights was always a takeaway evening... supported to go and out and about in the local community.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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