Last updated: 10 February 2026
"Supportive management, positive culture, and strong safety practices stand out, but unclear staff retention and basic activities are drawbacks."
People were safeguarded from abuse and avoidable harm. Staff followed safe practice when administering medicines and good infection prevention practices.
There was a positive and open culture at the service. Staff were able to have their say at staff meetings and one to ones.
People and staff told us there was enough staff to support people at the service, this included when people required one to one support for different activities.
Staff received appropriate training for their roles and if they needed any extra training they told us this would be provided.
Staff told us the registered manager was supportive and operated an open door policy.
The service had a rehabilitation area which was set up to help people improve their daily living skills. Two rehabilitation coordinators worked with people.
Staffing levels are adequate even for one-to-one support, but no details on staff retention or agency use.
People and staff told us there was enough staff to support people at the service, this included when people required one to one support for different activities.
Training covers what's needed with extras available on request, but no specialist courses or funded qualifications.
Staff received appropriate training for their roles and if they needed any extra training they told us this would be provided.
Rehab coordinators offer skills-building activities, but nothing innovative or extra varied beyond basic routine care.
The service had a rehabilitation area which was set up to help people improve their daily living skills. Two rehabilitation coordinators worked with people and supported them to achieve their goals.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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