Working at Glebe House Care Home
Glebe House, Staines-upon-thames, TW18 1SB
Operated by Merling Care Limited
24 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Stable staffing with low turnover and no agency use plus supportive management, although training gaps and basic activities need improvement."
Safety & Risk
7/10
✓
Staff attended safeguarding training and knew how to recognise and report abuse. Accidents and incidents were recorded and reviewed to identify any measures that could be put in place to reduce the risk of further incidents occurring.
Staff Culture
7/10
✓
Staff confirmed they felt well-supported by the management team. One member of staff said of the registered manager and senior staff, 'They always ask if we need any help. They are understanding.'
Staffing Levels
8/10
✓
Staff turnover was low and the service did not use agency staff, which meant people received consistent care from staff who were familiar to them.
Training & Dev
6/10
✓
Staff had access to the ongoing training they needed to meet people's needs. However, the home's training record indicated some staff had not attended all aspects of the training they needed and that some staff needed refresher training.
Management
7/10
✓
The registered manager provided good leadership and ensured staff received the support they needed to do their jobs well.
Programmes
6/10
✓
The home employed an activities co-ordinator who arranged a programme of activities... We do quizzes, skittles, board games. Some of them like music and we dance with them. We have a lady from outside who comes to do exercises each week.
Points to consider
Training covers basics like induction and some specialist topics but some staff have gaps and need refreshers.
the home's training record indicated some staff had not attended all aspects of the training they needed and that some staff needed refresher training.
Activities include an coordinator and variety like games, music and exercises but no specialist programmes or innovative approaches.
We do quizzes, skittles, board games. Some of them like music and we dance with them. We have a lady from outside who comes to do exercises each week.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews