Working at Glebe Court

We identified a minor concern with the records maintained around medicines stock. The registered manager was taking action to address this at the time of the inspection.

There was good communication amongst all staff, which created positive outcomes for people. Staff said they felt respected and supported by the registered manager.

The provider had processes in place to ensure that the recruitment process was safe. References were gained from previous employers... Appropriate pre-employment checks including DBS checks were carried out.

Records showed that staff had completed an induction period and job shadowing at the beginning of their employment. All staff had training at the beginning of their employment. The provider ensured there was ongoing refresher training.

The service had a activities lead who would speak to people about the activities they wanted to take part in... One day a week, a hairdresser visited the home... games room... cinema lounge.