Working at Glastonbury Court
Glastonbury Road, Bury St Edmunds, IP33 2EX
Operated by Care UK Community Partnerships Ltd
60 bedsNursing homes
Workplace Score
8.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.2/10
Key Finding
"Exceptional leadership, high staff morale and innovative programmes, although COVID caused some staffing pressures."
Safety & Risk
8/10
✓
Per 2022 targeted inspection: 'Assured provider preventing infections, meeting shielding rules, using PPE effectively, accessing testing for staff and residents, up to date policy, infection control champions.'
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: 'Morale was high amongst the workforce with staff proud to work in the home. Staff described being respected, appreciated and valued by the senior management team.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: 'There were enough staff with the right skills and experience to meet the individual needs... established staff structure with a low turn-over of staff.' Per 2022: measures to mitigate COVID-19 staff pressures.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: 'Systems were in place to provide staff with relevant training... opportunity to undertake professional qualifications. Staff... received one to one supervision meetings... competency checks.'
Management
9/10
✓
Per 2019 comprehensive inspection: 'Glastonbury Court was exceptionally well led and managed. The registered manager was supported by an effective senior team... dedicated, passionate and highly motivated... hands on and visible.'
Programmes
9/10
✓
Per 2019 comprehensive inspection: 'Pet therapy, visits from local Brownie's and nursery school, gardening club, Rickshaw rides, 'Postcard of Kindness' initiative, dementia pilots, research projects, awards for end of life care.'
Points to consider
Staffing is good with enough skilled staff and low turnover, but COVID caused some pressures that needed extra measures to handle.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews