Last updated: 9 February 2026
"Supportive manager and happy family culture with stable staffing, although occasional agency staff and standard training are drawbacks."
Robust recruitment system... Staff... confident action would be taken... Accidents and incidents recorded and analysed... People received their medicines safely from trained nurses.
'I love it here. It's so supportive, it's amazing.' 'We are all like a family anyway.' Staff felt well supported which created a happy and relaxed atmosphere.
There were sufficient numbers of staff... 'We have enough staff. If we need agency staff then the manager organises it.' There was core of staff who had worked at the home for a number of years.
'The training is very thorough and consistent, it's definitely enough to do the job and if you need anything extra they would support that.' Staff felt supported and received one to one supervisions.
People, visitors and staff commented positively about the registered manager. 'The support I have received from the manager is second to none.' Another said, '[Name of registered manager] is good, very supportive, open-minded and encouraging.'
People had access to a variety of social and leisure activities... Music... Tai Chi... quizzes. There's a trip to the pub... intergenerational activities... links with nearby schools.
Staffing levels are good but agency staff are used sometimes when needed.
We have enough staff. If we need agency staff then the manager organises it.
Only standard training and supervisions with support for extras if needed, no specialist courses or funded qualifications.
The training is very thorough and consistent, it's definitely enough to do the job and if you need anything extra they would support that.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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