Last updated: 9 February 2026
"Supportive management and good staff morale create a positive culture, but unclear team stability and basic training are drawbacks."
Per 2020 IPC inspection: We were assured that the provider was using PPE effectively... accessing testing... preventing visitors from catching infections. We were somewhat assured... risks relating to the layout of the building... had not been assessed.
Per 2018 comprehensive inspection: Staff morale was good and staff said they felt confident in their roles... would recommend the service as a place to work. The culture within the service was open and positive.
Per 2018 comprehensive inspection: People told us that there were sufficient staff available to assist when needed. Rotas showed that there were three staff on duty in the home during the day and one staff member at night.
Per 2018 comprehensive inspection: Staff told us they had attended regular training... in areas such as moving and handling, person centred care, infection control, safeguarding adults... Staff told us they had regular supervisions and an annual appraisal.
Per 2018 comprehensive inspection: Staff morale was good... A staff member told us, 'Any problems, I tell [Deputy Manager] straight away. She is very good.'
Per 2018 comprehensive inspection: People were supported to engage in a range of activities both in the home and in the community... 'We go pottery Wednesdays. Theatre, shopping... holidays to Spain.'
Staff numbers are enough to cover shifts in this small home but no details on team stability or temps filling gaps.
Per 2018 comprehensive inspection: People told us that there were sufficient staff available... Rotas showed that there were three staff on duty in the home during the day and one staff member at night.
Regular training covers basics like safe moving and safeguarding plus supervisions but no specialist courses or qualifications funded.
Per 2018 comprehensive inspection: Staff had completed regular training in areas such as moving and handling, person centred care, infection control, safeguarding adults... regular supervisions and an annual appraisal.
Outings to pottery, theatre and holidays plus home hobbies but no activities coordinator or special therapy programmes.
Per 2018 comprehensive inspection: People were supported to engage in a range of activities... 'We go pottery Wednesdays. Theatre, shopping. It's nice to get out and about... holidays to Spain.'
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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