Working at Glasshouse Hill
100 Glasshouse Hill, Ripley, DE5 9QT
Operated by Voyage 1 Limited
11 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive managers and a happy team prioritise safety well, but basic activities and adequate staffing hold it back."
Safety & Risk
8/10
✓
The registered manager completed a monthly analysis of accidents and incidents; debriefs recorded immediately after incidents with follow-up actions.
Staff Culture
7/10
✓
Staff told us they were happy working in the home and felt well supported by the registered manager to provide good care to people.
Staffing Levels
5/10
!
Staff told us there were enough staff to ensure that people's needs were met at all times, including nights and weekends.
Training & Dev
6/10
✓
Staff had been trained in safeguarding procedures, MCA and DoLS (refreshed regularly), and medicines handling with competence assessed.
Management
7/10
✓
Staff told us they had a good relationship with managers, including the Operations Manager who visited the service regularly; pulse surveys and anonymous post box used for feedback.
Programmes
4/10
!
Per 2019 comprehensive inspection: People took part in activities that they enjoyed, found interesting and stimulating based on their individual preferences and likes.
Points to consider
Staffing is adequate but nothing special, no mention of low agency use or stable long-serving team.
Staff told us there were enough staff to ensure that people's needs were met at all times, including nights and weekends.
Only basic activities based on what people like, no sign of a coordinator or regular varied programme to enrich the working day.
Per 2019 comprehensive inspection: People took part in activities that they enjoyed, found interesting and stimulating based on their individual preferences and likes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews