Working at Glanmore
156 Holyhead Road, Telford, TF1 2DL
Operated by Accomplish Group Limited
7 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Supportive and approachable managers with staff meetings and good safety checks, but no structured activities or programmes."
Safety & Risk
7/10
✓
The provider reviewed any incidents or accidents to see if any further action was needed and to minimise the risk of reoccurrence.
Staff Culture
7/10
✓
Staff members told us they found the management team supportive and approachable. They took part in staff meetings where they could discuss elements of the work they completed.
Staffing Levels
6/10
✓
People were supported by enough staff who were available to safely support them. We saw people were promptly supported when needed or requested.
Training & Dev
6/10
✓
New staff members completed a structured introduction to their role. This included completion of induction training, for example, health and safety and basic food hygiene.
Management
7/10
✓
Staff members told us they found the management team supportive and approachable.
Programmes
3/10
✕
People told us they were encouraged to identify and take responsibility for maintaining their own social contacts and activities. For example, one person told us they liked to go out shopping.
Points to consider
No activities coordinator or structured programmes, so the role is mostly routine personal care with basic outings.
No mention of dedicated activities coordinator, pet therapy, gardening or any structured engagement programmes.
Staffing is adequate but nothing special, with no details on retention or long-serving team.
People were supported by enough staff who were available to safely support them.
Only standard induction and mandatory training, no specialist courses or funded qualifications.
New staff members completed a structured introduction to their role. This included completion of induction training, for example, health and safety and basic food hygiene.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews