Working at Glanmor
Bath Road, Chippenham, SN15 2AD
Operated by ABLE (Action for a Better Life)
7 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Good training and positive culture with improved morale, but basic activities and night staffing concerns hold it back."
Safety & Risk
6/10
✓
At this inspection we found the provider had made the improvements necessary to meet legal requirements. New fire doors had been fitted throughout the home. (2020 targeted inspection)
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: The staff said morale had improved and there was good team working. They said the manager was approachable and improvements had taken place.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: Staffing levels were in line the commissioner's assessment of people's needs. There were two staff and the manager on duty throughout the day. At night there was one member of staff sleeping in the premises and staff said there was good support from the on-call system.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff said the training was good and more consistent. Staff said there were opportunities for specific training such as the types of mental health conditions. We have training development plans.
Management
6/10
✓
The management team had provided support and guidance to staff, enabling them to do their job effectively. (2020 targeted inspection)
Programmes
4/10
!
Per 2019 comprehensive inspection: There were a range of in-house activities and on developing independent living skills. For example, laundry, cleaning their bedrooms and cooking. Staff told us there was a programme of activities but not all the people participated.
Points to consider
Only basic activities like cooking, laundry and cleaning bedrooms, no coordinator or varied creative programme to make the job more interesting.
Per 2019 comprehensive inspection: There were a range of in-house activities... laundry, cleaning their bedrooms and cooking. Staff told us there was a programme of activities but not all the people participated.
Staffing is adequate with two staff daytime plus manager, but nights have one sleeping staff relying on on-call support and brief periods with only one staff.
Per 2019 comprehensive inspection: There were two staff and the manager on duty throughout the day. At night there was one member of staff sleeping in the premises and staff said there was good support from the on-call system. One person said, brief periods when only one staff were on duty.
Incident reporting has inconsistencies, so not all accidents or concerns get properly recorded or shared.
Per 2019 comprehensive inspection: Accidents and incidents were reported. There were inconsistencies in the reporting of incidents. When incidents were reported to the safeguarding team not all events were reported to CQC.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews