Last updated: 9 February 2026
"Robust safety practices and a positive culture, but no permanent manager and reliance on agency staff hold it back."
Robust risk assessments specific to individual needs with detailed staff guidance; staff trained in safeguarding and confident in safe support; medicines managed safely.
Person-centred and open culture in the home; staff showed commitment to provide support which achieved good outcomes; relatives positive about staff motivation and dedication.
Sufficient staff on duty to meet needs but staff vacancies were currently filled by using familiar agency staff.
Staff attended training in first aid, fire safety, food safety, safeguarding people with autism and medication; regular supervisions, annual appraisals and staff meetings.
No registered manager in post; registered provider had appointed a new manager who had submitted an application to the Commission to be the registered manager.
People enjoyed a range of activities such as pub lunches, walks in the countryside, swimming and gardening.
No permanent manager in place yet
The registered provider had appointed a new manager to the home. They had submitted an application to the Commission to be the registered manager for Gladstone Road.
Vacancies covered by agency staff
Staff vacancies were currently filled by using familiar agency staff until permanent staff were able to start work at the home.
Only basic outings like walks and swimming, no special programmes
People accessed the community to enjoy amenities such as pub lunches, walks in the countryside, swimming and gardening.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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