Working at Gills Top
Scar Street, Skipton, BD23 5AF
Operated by Anchor Hanover Group
27 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by an open door manager and adequate staffing, but lack of team stability and basic training without career progression hold it back."
Safety & Risk
6/10
✓
2021 IPC inspection: We were somewhat assured... asked registered manager to review cluttered surfaces and colour coding for cleaning materials. Assured on PPE, testing, outbreaks.
Staff Culture
6/10
✓
Per 2019 report (2018 inspection): Staff told us they felt supported on a day-to-day basis and that the manager operated an 'open door' policy.
Staffing Levels
6/10
✓
Per 2019 report (2018 inspection): The home employed an adequate number of staff to provide the support people required. We received positive feedback about the staffing levels.
Training & Dev
6/10
✓
Per 2019 report (2018 inspection): Staff received regular supervision and were supported with training, learning and development opportunities. Training included safeguarding, nutrition, dementia awareness, moving and handling.
Management
7/10
✓
Per 2019 report (2018 inspection): Staff told us they felt supported on a day-to-day basis and that the manager operated an 'open door' policy.
Programmes
6/10
✓
Per 2019 report (2018 inspection): There was a dedicated activities co-ordinator in post who supported people with a range of fun and stimulating activities.
Points to consider
Staff numbers are enough to cover shifts but no details on team stability or agency use.
Per 2019 report (2018 inspection): The home employed an adequate number of staff to provide the support people required.
Training covers basics like dementia awareness and safe moving but no funded qualifications or career progression.
Per 2019 report (2018 inspection): Training staff received included safeguarding, nutrition and dining, person-centred care, dementia awareness, moving and handling and health and safety.
Activities have a coordinator and regular events but no specialist programmes or creative innovations.
Per 2019 report (2018 inspection): There was a dedicated activities co-ordinator in post who supported people with a range of fun and stimulating activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews