Working at Gilling Reane Care Home

During the assessment we identified some minor concerns with the management of some risks in the environment and with the safe management of medicines. These were addressed by the provider and manager.

Staff told us they felt very supported. A member staff told us, ‘I am fairly treated, listened to and feel involved in my development. I’m glad to be working here.’

People and staff told us they felt there were plenty of staff available. A staff member told us, ‘I feel there are enough staff.’

Staff told us they felt they had received sufficient training to care for people safely and could ask for bespoke training. We saw regular supervision and staff well being checks completed.

Staff felt very supported by the management and were able to report concerns and said they were listened to. People spoke positively about the manager and described her as ‘excellent, always ready to speak with you and deal with any issues.’

‘We have quiz nights and exercise classes... singers coming in, play lots of different games and have parties for all occasions.’ A relative told us, ‘good community involvement in the home with schools and clubs.’