Working at Gillibrand Hall Nursing Care Home
Folly Wood Drive, Chorley, PR7 2FW
Operated by Century Healthcare Limited
50 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Good training and supervisions, positive team culture, and engaging activities, but medicines management gaps and high agency staff use create safety risks and team pressures."
Safety & Risk
3/10
✕
People were not always protected from risks associated with unsafe medicines management... Staff did not always record the date that some medicines such as eye drops were opened... did not always sign to say that medicines had been administered... did not always record the temperature of medicine fridges.
Staff Culture
6/10
✓
There was a culture of good team working within permanent staff, and staff enjoyed their jobs. One staff member said, 'I love my job, it is a nice place to work'. However, staff experienced extra pressures from supporting a high number of agency staff, and this was affecting morale.
Staffing Levels
4/10
!
There was a high reliance on agency staff. This caused problems as such staff did not always have the required knowledge, experience and skills to undertake tasks, which put extra pressure on existing staff.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff had a thorough training programme in place... received training specific to the needs of people using the service, such as sepsis training, wound management and diabetes training... regular supervisions.
Management
4/10
!
The registered manager was new in post and a deputy manager had been appointed recently. This meant some aspects of quality performance and regulatory requirements were yet to be consistently applied.
Programmes
6/10
✓
There were two full time activities co-ordinators... lots of opportunities for social contact. The home had its own transport to support people to go out and take part in local events regularly.
Points to consider
Medication records missed signatures, open dates on drops, and fridge checks, so safety systems had gaps.
Staff did not always sign to say that medicines had been administered. Therefore, we could not be sure that people received their medicines as prescribed. Staff did not always record the date that some medicines such as eye drops were opened... Staff did not always record the temperature of medicine fridges
High use of agency staff who lack knowledge of residents, putting extra pressure on the permanent team.
There was a high reliance on agency staff. This caused problems as such staff did not always have the required knowledge, experience and skills to undertake tasks, which put extra pressure on existing staff.
New manager still bedding in, so oversight on things like risk reviews and alerts not fully consistent.
The registered manager was new in post and a deputy manager had been appointed recently. This meant some aspects of quality performance and regulatory requirements were yet to be consistently applied... not all notifications in relation to safeguarding alerts were made.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews