Last updated: 9 February 2026
"Stable management supports a happy, motivated team, but basic activities and standard training make roles mostly routine."
Medicines management had also improved and was now safe. When people required medicines to be hidden in their food this was done safely and in accordance with the law.
Staff told us morale was high and they enjoyed their job role.
There were enough staff to support people safely, people and staff told us this. The provider used a tool to calculate the numbers of staff hours required and to check these were met.
Records showed, and staff confirmed they received regular support and supervision with their line manager, with annual appraisals to review their work and set goals.
The registered manager had brought much needed stability. Staff felt well supported and enjoyed their jobs.
Activities officers led the activities programme which included arts and crafts, exercise classes and music.
Activities are basic like arts, crafts, exercise and music with no specialist programmes, so the role is mostly routine personal care.
Activities officers led the activities programme which included arts and crafts, exercise classes and music.
Staffing is adequate with enough people and a tool to check hours, but no info on low agency use or stable long-serving team.
There were enough staff to support people safely, people and staff told us this. The provider used a tool to calculate the numbers of staff hours required and to check these were met.
Only standard training on topics like medicines and moving people plus regular supervision, no specialist courses or funded qualifications.
Staff training continued to be sufficient as staff received regular training in key topics including medicines, manual handling, challenging behaviour and health and safety.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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