Working at Gibralter Crescent

No activities coordinator or structured programme, so the role is mostly routine personal care with occasional outings like daycentre or football.

During the inspection some people were out at a daycentre. Staff told us that routine was important to most people and this is something which was maintained as far as possible.

Staff training not always up to date due to issues with the training system.

Training was not always fully up to date but there was no evidence of a negative impact on people. The registered manager informed us that the training is moving onto a new application which was impacting the accessibility and timeliness of training.

Some agency staff covering shifts due to sickness, even though levels are adequate.

Some consistent agency staff had been used recently due to staff sickness.